Due to our legal expertise, we offer a comprehensive service that utilises all possible options to make sure you are not only remedied for your Plevin Claim, but kept informed throughout and given clear, jargon-free, advice on your options. We work on a no win no fee basis*.

What is Plevin?

Mrs Plevin was sold a PPI policy to cover her secured Loan from Paragon Personal Finance Ltd. She took a Claim to the Supreme Court in November 2014, alleging that the contract and her relationship with Paragon was unfair due to:

  • Non-disclosure of the commission
  • The percentage of the PPI premium that was commission


New reason to complain

In August 2017 the Financial Conduct Authority (FCA) announced changes to their complaints handling rules which means you can now also:

  • Complain even if PPI was not mis-sold or you do not think it was mis-sold
  • Complain even if you had a previous Complaint about mis-selling of PPI rejected

This means you may be able to claim back a proportion of the money you paid for PPI, if the Lender earned a high level of undisclosed commission from the sale of the PPI policy and that level of commission was over 50% of the total cost of the PPI.

We believe that you should be able to reclaim all the commission your Lender received from the sale of your PPI policy and not simply payments above the 50% tipping point.

I have already received my PPI refund, can I claim based on Plevin?

If you have previously claimed on your PPI and your Lender offered you full redress, they were required to put you in the position you would have been in if the PPI had not been sold to you. This means the commission has already been refunded and you cannot claim again based on Plevin.

If the Lender offered you Comparative Redress or a Gesture of Goodwill we may still be able to submit a Claim based on Plevin, as potential excess commission may not have been included in this offer.

My Lender has already said my PPI policy was not mis-sold, can I claim based on Plevin?

If your PPI Claim was initially rejected, we can write to your Lender to find out if your Claim is affected by Plevin. The Financial Conduct Authority (FCA) required all Lenders to write to their customers on or before 29 November 2017 if they were affected by the Plevin ruling. If your Claim was rejected post November 2015, your Lender should have already informed us and you of this and we will be in touch with an update in due course.

Am I eligible to claim on Plevin?

You may be eligible to make a Claim if your PPI policy covered repayments on a credit agreement (such as Credit Cards, Loans, Mortgages, Home Shopping Accounts, Catalogues and Finance Agreements) and a commission was earned by the Lender when the policy was sold to you.

In addition, your PPI policy had to be taken out before 6 April 2007 and open after 6 April 2008 or taken out after 6 April 2007 (whether or not it was still open on or after 6 April 2008).

If you are not sure whether you are eligible, do not worry! We can still make an enquiry on your behalf.